S8 - Checking Intruder alarm performances -Considerations for claim investigations

  • 21 Apr 2009
  • Security and arson prevention

Insurers often require intruder alarm protection to counter the risk of theft, robbery, malicious damage or arson. As such, it is important that any alarm system is installed, maintained, activated, monitored and responded to in the manner expected by the insurer concerned. These guidelines are designed to assist those investigating claims where an installed intruder alarm system appears not to have performed as expected. They are designed to be used both by office- and field-based members of the loss adjusting industry as well as insurers’ claims handling staff.