Public Resources

Documents

Gain free access to a comprehensive range of documents covering major aspects of risk management in relation to fire, flood, security, and escape of water. For access to further resources, register your business as a member or create a user account if you are an employee of a member company.

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Alarm Transmission Systems (ATS) - techincal update for insurers and other stake holders

Published

2018

This guide outlines key aspects of the previous/current (old) and developing (new) standards regime relating to Alarm Transmission Systems (ATS); and also suggests means by which insurers, and other specifiers, might more readily identify and specify/accept ATS to better meet their, and their customers’, needs.

ATS all-IP migration

Published

Akin to the TV analogue signal switch off in the UK in 2012, the telecommunications industry are preparing similar for the telephone analogue network by 2025. There is a long way yet to go with this planned migration and this bulletin is the first of a series on the subject – updates will be available as details of the rollout become available.

Basic cyber security controls for small businesses

Published

2016

This checklist is designed as a tool for the small business looking for some assurance (but not guarantee) that they have addressed the basic and essential cyber controls that a typical expert authority would expect to see in place in the smaller firm. That said, such a tool cannot exhaustively cover every eventuality as cyber risk profiles differ between businesses added to which cyber crime is constantly and rapidly evolving and mutating. Whilst the great majority of attacks are mounted by relatively less sophisticated individuals, more advanced or targeted attacks than this checklist addresses call for additional measures.

S03 Convenience ATMs: recommended security measures

Published

2021

The scope of this document is limited to the security of 'stand-alone' and 'freestanding' automated teller machines (ATM's) typically located in convenience stores, petrol stations, supermarkets, pubs and clubs.

S05 Alarm signalling using the internet protocol - Part 2 - Considerations for insurers

Published

This document considers the issues for insurers that are emerging with the introduction of this technology, and proposes a basis for evaluating the various implementations of the technology. Specifically, the purpose of this guide is to help the insurance industry assess whether IP-based alarm transmission systems (ATSs) which are currently being promoted to the security industry are fit for the purpose of forming the signalling link from an intrusion and hold-up alarm system (I&HAS) to an alarm receiving centre (ARC).

S06 Electronic security systems: guidance on keyholder and selection & duties

Published

2021

This guide is an updated version of that originally issued in 2007. The main revisions reflecting the issue of the 2008 version of BS 7984: Keyholding and response services. Code of practice, plus police requirements for the introduction of ‘intervention’ with certain hold up (personal attack) alarm activations.

S07 Security Guidance for Fog Devices

Published

These guidelines have been produced to assist specifiers and potential users in understanding certain factors that need to be considered before installing a security fog device.

S08 Checking Intruder alarm performances - considerations for claim investigations

Published

2009

These guidelines are designed to assist those investigating claims where an installed intruder alarm system appears not to have performed as expected. They are designed to be used both by office- and field-based members of the loss adjusting industry as well as insurers’ claims handling staff.

S10 Guidance for protection of premises against vehicle attacks (ram raids)

Published

2021

This guide contains information to help insurers, intermediaries and policyholders understand the form of crime known as ‘ram raiding’ and the countermeasures that are available.

[Updated 2021]

S11 Security of emergency exit doors in non-residential premises

Published

2021

It is natural to assume that it might be impossible to overcome the conflict between providing an easy and rapid means of escape in an emergency and the prevention of intrusion by criminals. Consequently, it is common for compromises to be made that seriously undermine security. Obviously, life safety interests are of the highest importance but, as this guide explains, safe escape and security can be brought into balance with informed planning and knowledge of suitable methods and security products.

[Updated 2021]

S16 Guidelines for shop front protection

Published

2021

Shop front security is an important issue for insurers and their customers, as shop fronts can become the target of burglars and vandals.

[Updated 2021]

S18 Cash risk assessment and security management - An insurers' guide

Published

2021

This guide has been produced to assist commercial insurance underwriters and risk control surveyors in their assessment of UK-located risks presenting significant money exposures, and in their specifying of security precautions in order to improve those risks where existing loss prevention measures are considered to be inadequate.

S19 Security guidance for defence against robbery

Published

2021

This guide considers the defences available to commercial undertakings, typically retailers, who through the conduct of their business are exposed to the attention of potential assailants prepared to rob them of cash or property. It is not intended to cover theft not involving coercion against persons, eg burglary. However, at certain times the crime considered in this guide has been referred to as aggravated burglary. Outside the scope of this guide are the largest targets of the type that attract highly organised and resourced teams with very violent methods including ‘tiger kidnap’ hostage scenarios.

S20 Essential principles for the security of property

Published

This document has been prepared to outline the basic steps that should be considered when planning new, or reviewing existing, security, purchasing and implementing security measures intended to manage the risks to physical property of theft and malicious damage (including arson)

S21 Measures for the control of metal theft

Published

2022

This guide looks at the problem of the theft of metal, chiefly from in the open or where attached to/forming part of a building, and considers the security options. 

Please note that this document supersedes the 2020 version.

S22 Cash Security A User's Guide

Published

The guide is focussed upon the potential for a significant degree of loss arising from the criminal actions of third parties, but does not extend to address other risks such as: theft by employee; theft by fraud or theft by electronic means.

S23 Guidance for specifiers of VSS in security applications

Published

2022

The guide sets out to provide an appreciation of all the elements of the subject felt to be of most importance to a risk management advisor, an insurance surveyor or a reader with similar objectives and level of knowledge (as contrasted with a specifier such as a VSS consultant responsible for designing a system in the fullest technical detail).

S24 Physical security for homes: Guidance for occupiers

Published

2022

This new document forms part of a set of three on the subject with Physical security for homes: Guidance for insurers and Physical security for homes: Technical guidance also available (member only).

This document was updated in April 2022.

S25 Physical security for homes: Guidance for insurers

Published

2022

With many different types of doors and windows now in use, a widening range of security devices available to secure them, and a variety of related new and developing security device standards, regulations and approval schemes to account for, this guide seeks to improve frontline underwriters’ awareness of MSS related issues in relation to typical homes.

This document was updated in April 2022.

S27 Model' SDP-AFD summary sheet for Intrusion Hold up Alarm Systems Systems

Published

Whether as a result of good business practice or external regulation, alarm companies will usually issue a ‘specification’ to customers as part of a quotation for new Intrusion & Hold up Alarm Systems (I&HAS). This specification is more formally known, under relevant British Standards rules, by one of two names – depending on the status of the system at the time of the document’s preparation.

S28 Cyber crime: overview and sources of support

Published

Accounts of organisations suffering financial loss, reputational damage or heavy fines arising from their use of IT seemingly appear in the media on a daily basis. Many of these IT security breaches are caused by human or technical failure but malicious or gratuitous acts attract the most attention and cause the most alarm. Smaller organisations in particular are perplexed at the range and complexity of the issue and the fact that they can no longer assume the problem is largely one for larger targets.

S29 Guide to electronic access control systems

Published

This guide examines the principal components, design, operation, benefits and limitations of automatic electronic access control systems. Reference is also made to other methods for controlling access but they are mentioned only in passing. Although the guide should assist security practitioners wishing to add to their knowledge of the technology, it should also be comprehensible to the non-technical reader eg the potential EACS purchaser.

S30 Terrorism – sources of guidance and support

Published

This document signposts sources of good practice for counter terrorism measures including guidance documents and websites, sources of advice and National Counter Terrorism Security Office (NaCTSO) sector guides.

S31 Unauthorised occupation of non-residential premises

Published

Vacant buildings are often more susceptible to the risk of fire (arson), criminal activity, misuse and malicious damage. This guide looks at what preparations, practical measures and security controls can be applied to help manage the risk.

S32 ATM gas attack security solutions

Published

In a gas attack on an ATM, a compressed gas, usually bottled Oxyacetylene, is injected into the ATM and ignited. The number of gas attacks has grown every year with petrol stations, supermarkets and bank branches suffering the largest share of attacks.

S33 Solar Farm Security

Published

2020

The theft of PV panels and, especially, cabling from solar farms, has emerged as a serious problem for operators and insurers. The security challenge is unique. A typical solar farm consists of a concentration of significant value placed in a totally rural situation which may enjoy little or no natural surveillance from residents or passers-by.